IRS Principal Deputy Commissioner Danny Werfel recently issued a
report outlining
new actions and next steps to fix problems uncovered with the IRS’
review of tax-exempt
applications and improve the wider processes and operations in
place at the IRS.
The three-part report covers a wide range of areas Werfel and his
leadership team examined
during the past month. The report cites actions to hold management
accountable
and identifies immediate steps to help put the process for
approving tax-exempt applications
back on track. Werfel also outlines actions needed to protect and
improve wider IRS
operations, ranging from compliance areas to taxpayer service.
“It is critical that the IRS takes steps to ensure accountability,
address the problems uncovered
in recent weeks and improve the operations of the IRS to continue
to carry out
our critical mission on behalf of the public,” Werfel said. “We
have made a number of
changes already. More are in the works and even more will develop
as we move forward.”
The initial IRS review shows no signs of intentional wrongdoing by
IRS personnel or
involvement by parties outside the IRS in the activities described
in the recent Treasury
Inspector General for Tax Administration (TIGTA) report. However,
the report notes that
investigations are ongoing, and that the IRS is committed to a full
fact-finding effort to
provide the public answers to these and other important questions.
“The IRS is committed to correcting its mistakes, holding people
accountable, and establishing
control elements that will help us mitigate the risks we face,”
Werfel said. “This
report is a critical first step in the process of restoring trust
in this critical institution. We
have more work in front of us, but we believe we are on the right
track to move forward.”
Werfel’s report, titled “Charting a Path Forward at the IRS:
Initial Assessment and Plan of
Action,” covers three primary areas:
Accountability. This covers the steps being taken to ensure
accountability for the mismanagement
described in the TIGTA report:
• The report finds that significant management and judgment
failures occurred, as outlined
in the TIGTA report. These contributed to the inappropriate
treatment of taxpayers
applying for tax-exempt status.
• To address this, new leadership has been installed across all
five executive management
levels involved in the chain of command connected to these matters.
In addition,
the IRS has empanelled an Accountability Review Board to provide
recommendations
within 60 days (and later as needed) on any additional personnel
actions that should be
taken.
© 2013 Tax Materials, Inc. TheTaxBook News 2
Fixing the problems with the review of applications for tax-exempt
status. This part
covers several process improvements underway to ensure that
taxpayers are treated appropriately
and effectively in the review of applications for tax-exempt
status:
• The report outlines a new voluntary process to help certain applicants
gain fast-track
approval to operate as a 501(c)(4) tax-exempt entity if they are
being reviewed for advocacy
questions and have been in our application backlog for more than
120 days. This
self-certification process allows them a streamlined path to
tax-exempt status if they
certify they will operate within specified limits and thresholds of
political and social
welfare activities. In addition, the IRS has added new technical
and program staff to
assist with reviewing 501(c)(4) applications.
• The IRS also suspended the use of any “be-on-the-lookout,” or
BOLO lists in the application
process for tax-exempt status.
Review of IRS operations and risks. The report identifies a series
of actions to ensure
taxpayers that selection criteria across the IRS is appropriate and
that taxpayers are
aware of how they can seek assistance if they have concerns about
the IRS. The report further
outlines steps underway to ensure that critical program or
operational risks within
the IRS are identified early, raised to the right decision-makers
and shared timely with
key stakeholders:
• The report calls for establishing an Enterprise Risk Management
Program to provide
a common framework for capturing, reporting and addressing risk
areas across the
IRS. This will improve timeliness in bringing information to the
attention of the IRS
Commissioner and other IRS leaders as well as key stakeholders to
help prevent future
instances of inappropriate treatment or mismanagement.
• Although there is no current evidence that selection criteria in
other IRS organizations
is inappropriate, the nature of the problems identified in the
tax-exempt application
process warrants a review of certain process controls within the
IRS. The IRS will initiate
a comprehensive, agency-wide review of compliance selection
criteria. Results will
be shared with the Department of the Treasury, the IRS Oversight
Board, and the Chairpersons
of the House Ways and Means Committee and the Senate Finance
Committee.
• The IRS will initiate additional internal and external education
and outreach about the
role of the National Taxpayer Advocate in assisting taxpayers in
resolving problems
they encounter with the IRS.
In addition to posting the report on www.IRS.gov, the IRS will
regularly update the progress
made on the TIGTA report’s recommendations and provide other
developments
related to this effort.